Privacy Policy

Last Updated: January 2025

TicketsConfirmation.com ("we", "our", or "us") is dedicated to protecting your privacy. This policy outlines how your information is gathered, utilized, and safeguarded when using our website and reservation services.

1. Information We Collect

When you reserve a UK hotel room or contact our reservation desk, we may collect:

• Contact Details: Full name, telephone number, email address, postal address.
• Booking Preferences: Destination, check-in and check-out dates, room type, guest count, and special requests.
• Payment Information: Processed via encrypted PCI-DSS compliant third-party payment gateways. We never store complete credit or debit card numbers on our local servers.
• Call Recordings: Calls placed to our toll-free assistance line (+44 (808) 196-2834) may be monitored or recorded for training, verification, and quality assurance purposes.

2. How We Use Your Information

• To confirm and facilitate your UK hotel accommodation with the selected hotel partner.
• To send SMS and email booking confirmations, check-in reminders, and travel updates.
• To provide continuous customer support and manage reservation changes or cancellations.
• To satisfy UK statutory and regulatory accounting obligations.

3. Third-Party Sharing & Non-Affiliation

We share your reservation details solely with the contracted hotel property or travel wholesaler necessary to secure your room. Please Note: TicketsConfirmation.com is an independent UK hotel reservation provider and is not affiliated, endorsed by, or associated with Booking.com B.V.

4. Data Security (UK GDPR)

We apply robust technical and organizational security measures, including 256-bit SSL encryption and strict access controls, to prevent unauthorized access or disclosure of your personal data.